Privacy Policy

Last updated: January 1, 2025

Overview

Bubba's Express Car Wash ("Bubba's," "we," "our," or "us") operates car wash facilities in Citrus Heights and Stockton, California. This Privacy Policy describes how we collect, use, and protect your personal information when you visit our website, contact us, sign up for a membership, or interact with us in any way.

By using our website or services, you agree to the practices described in this policy.

Information We Collect

We may collect the following types of information:

  • Contact information — name, email address, phone number when you fill out a contact, employment, or fundraiser form
  • Membership information — billing details and vehicle information when you sign up for an unlimited membership
  • Usage data — pages visited, browser type, IP address, and referral source through standard web analytics tools
  • Communications — messages, requests, and feedback you send to us directly

How We Use Your Information

We use the information we collect to:

  • Respond to inquiries and customer service requests
  • Process and manage memberships
  • Review employment applications
  • Coordinate fundraiser events with community organizations
  • Send confirmations, service updates, or promotional offers (where you have opted in)
  • Improve our website and services through analytics

Forms and Third-Party Services

Our website uses Paperform to power contact, employment, and fundraiser request forms. Information submitted through these forms is processed by Paperform and delivered to our team. Paperform has its own privacy policy governing their handling of that data.

Membership sign-up at our Citrus Heights location is powered by DRB Systems. Membership sign-up at our Stockton location is powered by WashAccount. Each of these providers maintains their own privacy and security standards.

Cookies and Analytics

We may use cookies and similar tracking technologies to understand how visitors use our website. This may include tools such as Google Analytics. You can disable cookies through your browser settings, though some features of the site may not function properly as a result.

Information Sharing

We do not sell or rent your personal information to third parties. We may share information:

  • With service providers who assist in operating our website or business (e.g., form platforms, payment processors)
  • As required by law or in response to valid legal process
  • To protect the rights, property, or safety of Bubba's Express Car Wash, our customers, or others

Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security of any data you transmit to or from our website.

Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.

Your Rights

If you are a California resident, you may have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of sale (we do not sell personal data). To exercise these rights, contact us using the information below.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. Continued use of our website after changes are posted constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through our contact form or reach us at either location:

  • Citrus Heights: 7411 Greenback Lane, Citrus Heights, CA 95610  ·  (916) 728-2822
  • Stockton: 1505 E Hammer Lane, Stockton, CA 95210  ·  (209) 477-0111